Report Abuse/Spam
Report Abuse or Spam on Greenwall Monvex's AI Trading Platform - Secure, Trusted Crypto Trading
Last Updated: 09.12.2025
1. What can be reported?
- Suspicious trading activities
- Fraud attempts
- Spam messages
- Phishing attempts
- Breaches of our Terms of Service
- Unauthorized access attempts
2. How do I report an incident?
To report an incident, please contact our security team via email:
Email: info@greenwall-monvex.com
Please provide the following details:
- Incident date and time
- Thorough description of the incident
- Relevant screenshots or supporting evidence
- Your contact information
3. What Happens After You Report?
- We will acknowledge your report within 24 hours
- Our security team is investigating the incident
- We take appropriate measures to protect our users
- Receive feedback on the results
4. Confidentiality and Privacy
All reports are handled in strict confidence. Your identity will only be shared with relevant authorities if required for investigative purposes.
5. Emergency Contact
If you experience an urgent security incident, please contact us immediately at:
Email: info@greenwall-monvex.com
6. Important Guidelines
- Report incidents as soon as possible
- Ensure all evidence is secure
- Please avoid including sensitive information in your report
- Please use official communication channels only